How do I make a video to share?

Tap the Make a Video button at the bottom of a story. When it has finished making the video and you've previewed it, tap the share button in the upper right corner of the screen and choose your method. 

How do i make a video with more than one story?

Tap Select in the upper right corner of the timeline, select your stories, tap the share button in the lower right corner, tap Make Video Story.

Are there any size limits?

  •     Instagram - 15 seconds.
  •     iMessage - seems to handle fairly large videos.
  •     WhatsApp - 16MB

Do videos work on Android and Windows?

There are many versions of Android and Windows but Timebox videos should play on virtually all of them. Please let us know if you have a problem.

I shared a video via iMessage and saw green text. Is this a problem?

When you choose to share a Timebox video via Message, you can share very large videos (we don't know the limit)  with people who also use iMessage. However, if you want to share a video with a person who does not use iMessage (e.g., Android user), the name or phone number of the user will be displayed in green text instead of blue text and the size of the video will be very limited.

Why is my video black?

When Timebox is unable to obtain a full-resolution photo from iCloud or your Photo Library, the video frames may be black or you will receive an error. Sometimes you can try again when you have a better Internet connection. If that still doesn't work and you're willing to eliminate the problem photo, you can hide or remove it from the story.

How do I change the play time of a video? 

Press and move the seconds per photo slider to your preferred time per image. Note that you cannot change the time for any videos (or Live Photos), since those are always included at their full length of time.